Support and lost property

Have you forgotten something? Or do you need other assistance?

Lost property will be taken care of and delivered to the Oslo police station according to established routines.

There are only valuables such as wallets, mobile phones, tablets / PCs, ID certificates and glasses that are delivered to the Oslo police station.

Unibuss Ekspress destroys lost property beyond valuables mentioned above after 2 weeks. This is because we cannot deliver any other type of lost property to the Oslo police station.

Unibuss Ekspress can unfortunately not send leftover items.

How to contact us

Unibuss Ekspress support Department:

Tel: +47 46 84 20 36
Monday to Friday: 08:00 - 11:30 / 12:00 - 16:00
Email: torp@unibuss.no
Visiting address: Strømsveien 196, 0668 Oslo

Oslo police station:

Tel: +47 22 66 90 50
Monday, Tuesday, Wednesday and Friday: 08:00 - 11:15 and 12:00 - 16:00
Email: post.oslo@politiet.no
Visiting address: Grønlandsleiret 44, 0155 Oslo

Please contact us before contacting the Oslo police

Frequently Asked Questions

Child Seats:

Child seats can be reserved up to 24 hours before the scheduled time on weekdays. Reservation of child seat is done at torp@unibuss.no or telephone +47 46 84 20 36 .

All buses have 4 integrated child seats, for children who can sit upright alone (over 3 years). There are seat cushions for larger children in all buses.

If you need your own approved infant seat, you must bring this yourself.

Change of ticket:

Web tickets can be changed by contacting support at e-mail torp@unibuss.no or by phone +47 46 84 20 36 every weekdays between 08:00-16:00.